Simple Box Candle

It has been three weeks since I placed my order and they still haven't shipped my order. I emailed and contacted them, but got no response. I understand small business take longer and I really like the concept of this company, but I think there needs to be better customer service and replies. If I do not hear from them in the next few days, I will be disputing my charge for this order.

Was surprised to receive a beautiful package including an extra 8 oz candle and matches, besides what I ordered. Communication was still an issue, but appreciate the customer service follow-through in the end. Thank you!

Was disappointed to not ever receive my order and not get refund. Would highly discourage from ordering from this site.

Every candle I ordered smelled amazing! Great quality and the candles look so elegant! Would highly recommend ordering and arrives quick! I’m a fan!

Just got my 5 boxes of “I AM FIRE” and can I just that I am OBSESSED? They’re perfect for gifting and they came beautifully packaged. Not only are the candles amazing but the customer service was EXCEPTIONAL! Ran into some issues with delivery and Marlena from The Giving Wick was there every step of the way to help me out. She’s quick to respond and so polite. SUPPORT SMALL BUSINESSES! (Especially ones that give back to the community). Love their business model and their products. You got yourself a forever customer for all my candle needs.